Welcome to Arkvon.

This Privacy Policy describes how Arkvon Technologies (“Arkvon,” “we,” “us,” or “our”) collects, uses, and protects your personal data when you access our website, use our platform, or interact with our services.

By using Arkvon.com or any of our services, you acknowledge that you’ve read and agreed to this Privacy Policy.

• Who We Are

  Arkvon is a global affiliate platform designed for SaaS companies and affiliate creators. We are operated by a distributed team based in the United States and the Philippines. We act as the data controller of the personal data we collect and process.

• Information We Collect

  We collect information in the following ways:

  Information You Provide Directly

  • Name, email address, and password when you sign up

  • Stripe account details when merchants connect for payouts

  • Profile details (bio, display name) for affiliate or merchant accounts

  • Communications (support messages, feedback)

  Information We Collect Automatically

  • IP address

  • Browser type and version

  • Device information and OS

  • Referring URL (e.g. affiliate links with ?ref=)

  • Pages visited and session duration

  • Cookie identifiers

  Affiliate Tracking Data

  • We track referral codes (e.g. ?ref=abc123) using cookies or localStorage

  • This data is tied to your IP address, session, and conversion behavior

  • We may store this data for up to 90 days to allow proper attribution

• How We Use Your Information

  We use your information to:

  • Deliver the core functionality of the Arkvon platform

  • Track and attribute affiliate referrals to sales (via Stripe metadata)

  • Process and pay affiliate commissions

  • Communicate updates, payment notices, and account notifications

  • Maintain system security, prevent fraud, and enforce our Terms

  • Understand platform usage and improve performance (via analytics)

• Cookies & Tracking Technologies

  Arkvon uses:

  • Session cookies to remember login state

  • Persistent cookies to track affiliate referrals (e.g. ref=)

  • LocalStorage to store affiliate IDs or user preferences

  • Analytics tools (PostHog or similar) to observe user behavior (anonymized)

  By using the platform, you consent to the use of cookies. You can opt out or clear cookies from your browser settings.

• Third-Party Integrations

  We work with third parties to support our platform. They may access limited data only as required. Each third party is contractually bound to secure and restrict data use.

• Data Retention

  We retain your data:

  • As long as your account is active

  • Up to 12 months after account deletion (for fraud prevention, audit, or legal obligations)

  • You may request earlier deletion via email

• Your Rights

  Under privacy laws (e.g. GDPR, CCPA), you may:

  • Access your personal data

  • Request correction or deletion

  • Request portability

  • Withdraw consent for data use

  • Object to profiling or automated decisions

  Send requests to: privacy@arkvon.com

• International Transfers

  As a globally distributed team, your data may be processed in the United States, the Philippines, or elsewhere. We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

• Security Measures

  We implement:

  • HTTPS encryption

  • Server-side token validation

  • Webhook signature verification

  • Access controls

  • IP-based abuse prevention

  • Regular backups

  However, no system is completely secure. Users are responsible for protecting their own credentials.

• Marketing Communications

  You may occasionally receive:

  • Platform updates

  • Product announcements

  • Affiliate program suggestions

  You can opt out from these emails at any time using the unsubscribe link or by contacting us.

• Children's Privacy

  Arkvon is not intended for users under the age of 16. We do not knowingly collect personal information from minors. If discovered, such data will be deleted.

• Changes to This Policy

  We may update this Privacy Policy at any time. Material changes will be communicated via email or site notice. The effective date will always be posted at the top.

• Contact Us

  For questions, requests, or concerns: 📧 support@arkvon.com 🌍 https://arkvon.com